Disclaimer: This document is a general template and does not constitute legal advice. Please have this Privacy Policy reviewed by a qualified lawyer before publishing it on your website, particularly given the sensitive health and legal information collected through your services, to ensure compliance with the Digital Personal Data Protection (DPDP) Act, 2023, and any other applicable Indian data protection laws.
Privacy Policy
Soul Search Healing , operated by Adv. Rajeshwari Mane, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our healing and legal guidance services.
By using this website or our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Information you provide directly:
- Name, email address, and phone/WhatsApp number (via our contact/enquiry form)
- Details you share during consultations, healing sessions, or legal advisory sessions, which may include sensitive personal information such as:
- Health and emotional well-being details (including matters related to fertility, IVF, PCOD/PCOS, anxiety, depression, or other personal circumstances)
- Personal, family, financial, or legal matters discussed during legal advisory sessions
- Any messages, questions, or information you send us via WhatsApp, email, or our website form
b) Information collected automatically:
- Basic technical data such as browser type, device type, and general location, collected through standard website analytics (if enabled)
- Cookies used for website functionality (see Section 6)
We do not knowingly collect payment card information directly through this website unless explicitly stated at the time of a transaction.
2. Why We Collect This Information
We use your information to:
- Respond to your enquiries and schedule consultations
- Provide healing sessions, workshops, or legal guidance services you have requested
- Communicate with you about your sessions, programs, or ongoing matters
- Improve our services and website experience
- Comply with any applicable legal or regulatory obligations
We do not use your personal or sensitive information for advertising, and we do not sell your data to third parties.
3. Confidentiality of Sensitive Information
Given the nature of our services, we recognize that information shared during healing sessions and legal consultations is deeply personal and often sensitive. We are committed to treating this information with the highest level of confidentiality:
- Information shared during 1:1 healing sessions, group workshops, or legal consultations is kept strictly confidential and is not disclosed to any third party without your explicit consent, except where disclosure is required by law.
- Legal advisory matters are additionally subject to standard advocate–client confidentiality obligations under applicable law.
- We limit access to your personal information to only what is necessary to provide our services to you.
4. How We Share Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers: We may use trusted third-party tools (such as email providers, WhatsApp Business, or website hosting/analytics services) strictly to operate our website and communicate with you. These providers only receive the minimum information necessary to perform their function.
- Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority.
- With your consent: We may share information with other professionals (e.g., for referrals) only if you explicitly agree to this.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Provide the services you have requested
- Maintain records required for legal, accounting, or regulatory purposes
- Resolve disputes and enforce our agreements
Once this information is no longer needed, we take reasonable steps to securely delete or anonymize it.
6. Cookies
Our website may use basic cookies to:
- Ensure the website functions correctly
- Understand how visitors use our website (via analytics tools, if enabled)
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to any legal obligations we may have to retain it
- Withdraw consent for us to process your information, where consent is the basis for processing
- Ask questions about how your information is used
To exercise any of these rights, please contact us using the details in Section 10.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
Adv. Rajeshwari Mane Email: [confirm correct email — rajeshwarimane27@gmail.com or rajeshwarimane2@gmail.com] Phone/WhatsApp: [confirm correct number]